Progress is still not acceptable. 

However, in private financing it is customary for the borrower to foot those costs.You can find each institution's registered account and arm's-length mortgage guidelines, and fees on their respective websites.

Does anybody know any good websites or services for batch skip tracing commercial property owners information?

So, what if the tenant never accept the mail?

.* No calls accepted to review receipts: I have asked Jenny several times for the last 3+ weeks to get on a call to review the receipts and all of the items that are in the house, I have given her several deadlines to resolve the issue, she has never accepted any of my invitations to join any calls despite me pleading her to do so as my credit card payment is now due and has a 29.99% interest rate if not paid.I have found several people that were also affected with just 2 facebook posts.

@Kunal Saluja we've got a map with a lot of information at our website:)

I realize this could have been bad luck (for the PM company) but while they accepted responsibility, they didn't, for example, reimburse the cleaning costs.

There isn't enough information in here about the current state of the house to be able to advise you, but I would think #3 is a definite no as it seems unnecessary from a cost perspective although that market has scale to accept it.

How much is an acceptable fee for doing this? 

While podcasts, books, seminars, and websites offer general knowledge, you'll buy a specific property in a specific location, subject to local rules and regulations.