It also sets a positive tone and builds trust with new tenants, showing them that their living environment is taken seriously and maintained with care.

Flooring, Drywall, refinish basement, roof, gutters, tuck point around house, and one full bathroom gut all had to be completed. 

The tone of his email implied he had been unable to reach my PM after "several attempts."

Basements (if they have them), roof, attic, crawlspace, exterior, and all mechanicals are where all the unseen costs are not in the kitchen, bathroom, etc.

You asked about buying older properties and the biggest issues I have found is that roofs need to be replaced, HVAC needs servicing/replaced, and sometimes there are foundational issues (not super common). 

I live in Georgia and the hurricane destroyed the roof.

In general, you're going to make more money on solid middle class flips but you're going to need access to more capital to get it done.

You are going to need the prior experience to get the loan approval.

As Hurricane Helena went by, both of the roofs got damaged.

If they have a good roof, I use a company that used to send someone out to do a roof inspection (at no cost to me).