If you contact me (my BiggerPockets profile explains how), I'd be happy to explain. 

I have reviewed our Salesforce communication and the data from your portfolio, which only tells part of the story of your experience.

Now, I need from you a contact at a title company and a contact for insurance. 

If you can put me in contact that would be great, thanks! 

However, they have a direct contact in the department who can come out sooner once the secondary cleanout starts backing up again.Would appreciate any advice or insight from those who have dealt with a similar situation!

Going to their customer service call back calendar shows the 1st appointment when they will contact you by zoom is in 4 days.  4 days???   

Quote from @Braeden Warg: The right way to do it is to contact the city and ask them.

Then, in a week, have a friend of yours contact the listing agent and get it under contract.  

I'm seriously considering trying to find something there, but need to build up my knowledge and contacts of reputable agents and contractors etc.I'm interested in multi-family, STRs, commercial, self storage, and possibly even flips if the right opportunity came up.

I think the first step would be to contact a lender and figure out our best options moving forward.