Please pay your rent promptly so you may continue to live in the unit that you now occupy.As per your rental agreement:-- Rent is due on the first (1st) day of the month.-- Rent is late on the second (2nd) day of the month.-- We allow a grace period through the fifth (5th) day of the month to pay your rent without incurring a late fee.-- On the sixth (6th) day of the month we charge a late fee of fifty dollars ($50.00).-- If we do not receive your rent in full in a timely manner, we will serve you with a 3-day legal notice, “Notice to Pay Rent or Quit”.

My tenants expect prompt service and a rent increase every year. 

A tenant that is prompting you to supply what may be mandated materials is a tenant who knows the system to some degree, and a tenant who knows the system could well be up to no good.

When is the last time a tenant gave you a gift for being a good landlord.Clean quality housing and a landlord that is not visible except to promptly respond to tenant issues is all that is required and expected by tenants.

And you would have interaction with them on the phone, and you'd see if they promptly get documents to you, etc.  

I need all my tenants to pay promptly on the 1st.

Make sure you do a prompt survey of damages and send them the itemized report with any refund ASAP.

It also prompts a few questions:@David Dachtera - What comes first, (major) education or my first few properties?

I appreciate the help and prompt responses.  

Maintenance does need to be prompt.