meth addicts, heroin users, alchoholics. 

(I am assuming that you don't have direct experience with addiction and recovery, or have experience as a therapist.)You will not be welcome as a sober home operator, yourself.

Garbage in garbage out......................You are addicted to outrage, sir. 

This attitude goes all the way to their 'executives'.When I asked for help in expediting my first and only claim payment, they played the game of pushing the blame for the slow process onto my property manager and I, which was unbelievable.   

Seven years to pay off a car, unbelievable...

Unbelievable!

He claims that he's a recovering addict and the pipe was "old".

Hey, I'm responding because you asked, and from page 2 of the thread, I did not read through all the responses so, forgive me if this blown-up thread has covered this/is way beyond this point (6 pages lol).Simply put, yes, I think they did not respond in time which gives you the right to walk.I'm trying to curb my BP addiction and stop spending so much time here, so I'm going to let this one go and leave it to those with more skill/experience in these matters.Good luck!

My dad started RE investing at 45 and became addicted to it shortly after.

This has created a portfolio with unbelievable rental demand. 120+ properties, 1 current vacancy (small "C" class efficiency).