You also need a leasing agent, unless you are going to advertise and screen tenants yourself.

It's difficult to see how a tenant will be after screened and signing a lease.

So, the first question they usually ask a PMC is about fees - instead of asking about services and HOW those services are executed.EXAMPLE: PMC states they will handle tenant screening – what does that specifically mean?

I literally laughed through the phone at his suggestion, because I was broke, in debt, and in every way and unqualified borrower, and the lending environment in 2012 was probably stricter than it had been since the invention of the 30yr mortgage.

What's the best email or phone to contact you? 

If you insist, try skip tracing if you have one of their phone numbers.

My recommendation would be to get approved as a Landlord, contact the director's office and request that an inspection be completed before a tenant is selected (sometimes they will do this as long as you select a tenant within 14 days - which you want anyways), and have an online application and screening resource in place.  

Get them out and start with leases and only rent to people that you have screened. 

So, the first question they usually ask a PMC is about fees - instead of asking about services and HOW those services are executed.EXAMPLE: PMC states they will handle tenant screening – what does that specifically mean?

I am an engineer who works out of his basement everyday and rarely is on the phone.