Look at places like Habitat for Humanity Restore.

I also have a one-page Mold Policy that explains how we will move forward if they insist mold is present or impacting their health.

My usual lendor has the health issue and can no longer fund it. 

We are starting to feel the effects of what could be one of the greatest human migrations in the U.S. because of climate change.

This pandemic was predicted and modeled mathematically for decades to occur either naturally from deforestation and human contact with rare animal species and insect species, or in the situation of COVID 19 from direct human manipulation, of viral genetics.

Report each issue on a separate ticket (grass, trash, health hazards, etc).

For our clients, we separate repairs into catergories: 1) Health & Saftey - highest priority to avoid lawsuits2) Property Preservation - don't want a $500 water leak repair to become a $5k repair later3) Government Required - for city & S8 inspections4) Marketing Negative Impact - who wants to rent a "purple" house?

We also try to note everything wrong that is readily visible and then categorize each issue as:1) Health & Safety2) Property Preservation3) Marketing Negative Impact4) MiscellaneousThis can help owners make better decisions on which repairs to prioritize, especially if they have a limited budget.

You are probably ok with any reasonable rule especially if you can point to a HOA, county, state or even a the Humane Society guideline.   

Reviewing it, it seems that they are using AI type software to run the exchange.My experience so far with AI software in the tax realm is that it is a far cry from being ready for a lack of human intervention and oversight.