And dont know about Ken.. but his partner for sure was very versed in sub to.. the information was accurate as we both kind of played in the northwest sandbox . and before sub to foreclosure rescues / rent backs became illegal in about 08 I personally did a few hundred of them. 

This would help focus such a call/support for you and hopefully get you more and valuable responses.

She's not going to have any leg to stand on in court if you get that far unless there's some explicit language prohibiting the owner from assigning responsibilities to another legally authorized party, and I'm guessing there isn't if another PM company was maintaining the lease and provisions - and the fact that the tenant was voluntarily working with the other PM confirms the acceptance of an authorized agent even if it's not explicitly stated, the same way if you accept rent from a tenant after a lease expires you imply acceptance of the lease terms continuing (which is why you should always have a holdover provision). 

Usually the seller completes these before closing, but for the "as-is" sales or foreclosures, they tend to put that responsibility on the buyer.

Essentially, it was one account with the bank tracking individual tenant details on your behalf.That said, it’s critical to ensure your financial records remain accurate by reconciling the account on a monthly basis.

Since this approach relies primarily on true documentation rather than estimates, it is typically the most accurate.

Appreciate all the responses. @ Dan Rowley, your advice is so simple but spot on.

For longer stays, you can set expectations in your listing by clarifying that guests are responsible for restocking once the provided items are used up.

This ensures a clean transition of ownership and responsibility for insurance purposes.

I use PropWire to find home owners and give them calls, however I never get responses back.