When I go to get more work done, I use the person that was fairly priced and met my expectations that first time, I do not shop around again for the lowest deal.

@Robert Quiroz, I know this is fairly well covered at this point, but I align with Robert...  

Making long-term tenants even more valuable.Show the tenant what market rent is and ask them what a fair increase would be.

•Tenants demand prompt, high-quality service and without caring about cost •Vendors seek to earn as much compensation for their work as possible.Balancing these needs requires thoughtful stewardship, strong communication, and a commitment to fairness.

Apply it fairly, but stick to it.

I believe this is fairly standard across the board.

Would it break fair housing laws to say we are not willing to work with the program since it's not a source of income and they pay on their behalf?

To be fair, they sold me the home, so as long as it ends up in the rentable condition noted in the purchase agreement, I see no responsibility on their part to stick around for another 2-3 years.

Fortunately our remedy was fairly simple, large floor fans and new ceiling tiles but it was a massive inconvenience and the damage would likely be much worse if it repeated in units in other places.

Come tax time it becomes fairly easy to run separate reports for each entity or each property for schedule E.