Your ex-tenants sound like real gems. 

In addition to channel management:- Direct integration with Schlage to automatically create/expire codes for each guest- More refined/advanced templating for check-in/check-out instructions- Overall a very clear/clean and intuitive user experience- AI-driven automated replies to common questions (ex: guest mentions "how do I turn on the projector?")

Hi everyone,I am a small STR investor and in the past few years I have been investing in both stocks and real estatewith COC returns of about 20% for the past 3 years.I am considering diversifying my portfolio with LTR and I know that returns there are going to be a lot smaller.So I was curious to know if there was a rough formula that could include mortgage paydown, tax advantages, and estimated appreciationto be able to compare apples with apples.I am only familiar with Cashflow, CoC, Cap Ex, and IRR.

Explain how the ex bf had already contacted you about deposit money being returned.

Note when you owner occupy 1) there is no vacancy 2) there is no PM 3) maintenance/cap ex is usually lower than with a tenant.  

My Ex is from Utrecht, wonderful country  

It's more helpful to see the properties in person to get cap-ex, vacancy rates, etc.

As an ex NYer and  property owner I would stay away from investing in NYC...

So I basically would want a person who looks at the whole house and gives me the appraisal cost, the areas that need fixing (ex. kitchen cabinets, tiles, bathrooms, plumbing, electricity, etc.), and how much the cost would be.Then this way, I could decide to proceed or not based on the assessment.

Maybe one of the tenants has a vindictive neighbor/ex and he doesn't even know it.