If the guest feels slighted, there is no fact checking service provided by AirBnB to confirm their claims, so it is up to you to let future guests know the level of professionalism you provide.If you are able, I would recommend editing your response to the 1-star review.

Check out Brian's book The Hands-off Investor on sale THIS WEEKEND for Black Friday.

Check out Zeona's book 30-Day Stay on sale THIS WEEKEND for Black Friday.

Make sure you check the local ordinances / zoning and talk to the local administrator to see if you can do what you are planning.

I recommend checking Real Estate Events & Meetups here on BP as well!

Therefore, I want to let the community here know about a residential contractor I would never recommend.Let me start by saying I did my homework...checked him out thoroughly. 

Just like how Johnson & Johnson or Coca-Cola send you quarterly dividend checks, your tenants are sending you monthly "dividends" in the form of rent.

Don't spend the check until it clearsRegulators do not view investors as being altruistic.

Lastly, check any shared doors or gaps and add door sweeps or weatherstripping to block sound from traveling between the units. 

I hire local professionals for inspections and cleaning, but even then, I’ve run into issues where things were missed because I wasn’t physically there.3.Tools: I use software like Tenant Cloud for rent collection and maintenance tracking, but no tool can replace having someone who can physically check on properties.