Hardware stores are required to remain open which leaves the burden of keeping my units habitable (should an emergency arise). the government understands at the very least, that life may slow down for now, but it still happens.

I realize the removed tree was likely much bigger than 2-3 feet, but this isn't going to hit you insanely hard in the wallet to replace the tree and have it grow out in a year or two, unless this is some kind of special Japanese maple.

Ask for these at your local hardware store, they’ll point you in the right direction!

They were terrible with communication, documentation and responsiveness.I went to the local hardware store and asked for references.  

@Theresa HarrisGrab a $4 bottle of Concrete glue from the hardware store, squirt half it in the water you’re using to mix with the dry cement.

Cigarette smoke clings to everything, and even if he smokes outside I guarantee his jacket and wallet stink like it. 

Splurge a little on good looking, good quality hardware for the door(s).

A new bathroom will probably cost a lot more than new floors, painting the interior, maybe painting the kitchen cabinets, adding new hardware, and updating the old bath. 

I always embed hardware cloth into the hole for good measure before foaming it.If you catch one in a glue board, you can use vegetable oil to free it once outside without harming it.I've always used the snap traps with PB as @Victor S. suggests, but the most important thing is to find their means of access and block that. 

@Jay Maranan just an FYI, my primary property is 5 stories, of which almost all the carpet in the units has been removed(90%)...the original flooring is beautiful oak, that was original installed over 90 years ago, however, the units that just have the carpet torn up, sanded and stained the original flooring are much louder that the units, that I lay down subfloor, underlayment foam, and new floors over the original solid wood(I know it is sinful to purists, to not refinish the original wood, but it cost more, takes longer, is louder, and less isolation of bugs, and leaves some of the earthquake retrofit hardware exposed, if I do that) ....BUT, with carpet and/or wood floors it will be noisey...that's why the 5th floor are the "PentHouse" units, since no upstairs neighbors, even though identical layout to the below units, they can demand a bit of premium, especially if your new tenant has lived in apartments before.