I go into detail on this issue during my move-in orientation so they know that we won't cover any of their possessions for any reason. 

It's not very detailed or goal orientated.

Whether you're looking for pure return-oriented opportunities vs prioritizing personal use, looking for a hands-off experience vs being heavily involved, or considering budget first vs striving for trophy assets - all of these priorities will inform the type of information you should be looking for. 

@Kevin B.Your situation is problem solving, not profit oriented.

But even with the poly coated wood, you are not bullet proof, so I would provide complimentary mats at the entries and even a couple of runners and area rugs in higher traffic areas. 

We use Scott's for all of our tenant move in orientations. 

For me, the thing that changed my career was a focus shift towards the everyday systems vs. being goal oriented.

To take full advantage of all of the benefits included in your REcolorado membership, please take a moment to carefully read the information below.Required REcolorado OrientationAs a non-association member, you are required to attend the REcolorado Orientation Class within the first 90 days of account setup.The orientation is held the second Thursday of every month from 8 a.m. to 4 p.m.

I, and I'm sure Kevin, had to go to an orientation meeting.

They are a great team, very professional and customer service orientated.