I know of at least one outfit that uses a personal answering service to take the calls, rather than voice mail.  

Options are great but who needs 300 outfits to pick from in the morning? 

DHM might be a massive outfit, for all I know, but with many large companies customer service isn't exactly wonderful. 

I know they have a DFW outfit, and from what I've seen they have a pretty good concept.

Its not the best outfit, but I know of a few people that have bought homes with credit cards, got a signed contract with a two week contingency after the closing to rehab the house using the proceeds from the sell.

They are one store, local outfit who has been in business for several decades.

@Hattie Dizmond  this is common through most of the RE industry and the NOte business.you have note tapes that claim ARV ' of this and that and they are not anywhere close to the true ARVs but novice note buyers don't know the difference.Turn key the same thing happens  one turn key out fit has the exact same house rent etc and one is 10k hirer then the other.. and one look at marketing agents who resell for turn key they add their vig to the top. or even sellers who list for 20k higher than market and are just retail folks out of touch.Its really up to  the buyer know what the heck they are doing...

Most small time mortgage outfits have a product that checks this box, ours included.

I always tell new investors to focus on people first - if you need to work with a turnkey outfit, or even a self-assembled team, you need to have people you trust to be transparent and ethical.

Also, if you go the certification route, sales, sales, and more sales training from outfits like Grant Cardone.