My name is Matt and I am a customer representative here at LoanGuys.com.

Since this is a post about our loan shop, I'll highlight that we are a small loan shop (30 employees), family-owned just trying to get more clients by placing their loans well and treating customers well.

I've heard nothing but complaints from customers AND their franchise agents reegarding the quality of their 800-number service center. 

And the only "client" reviews I've seen mention that their customer service is non responsive and difficult to get a hold of once you're purchased their services.

These give bathrooms that extra-custom touch.

Personally I’d prefer having all my loans with one entity like my local credit union who doesn’t sell them and just have the payments come out of my account that I already have with them, keeping it as simple as possible. 

If you have questions about anything to do with PPR, just call them, they've always had great customer service with me. 

That may not make for instant potential sales customers but it would improve the quality of the people in the forums. 

I prefer to try and connect first before responding on here.  

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