The data points they use made me feel like it got my pricing right and I feel much more confident about what my nightly and seasonal rates are now. 

Again, I’m not sure if these guys do this to everyone or if their customer service ability as partners is just terrible.

My only complaints with their customer service are 1.

Let me know what you think.As a matter of information, smoking/vaping is prohibited inside our rental units.

I'm currently working with a lender that has a $50k minimum, and his rates and customer service have been great so far.

The customer service/property management hasn't been as proactive as I thought it would be.

I recorded a virtual tour on my cell phone because I was getting tour requests I couldn't fulfill, but no one has asked to see the property since I made the recording.

Offering flexibility has allowed my borrowers to swing into deals they would not have been able to do previously.You’ve made a great point about the importance of being easy to work with and fostering strong relationships with lenders.

According to their SEC filing of the $300 million in loan they made, $299,300,000 was NON PERFORMING.  

Bob is very good on the customer support and that being said... they are the only company other than myself that I have invested with  basically EVER... as I do my own deals.But I had money stacking up in my SDRA and of course I can't self deal.. so I chose one of his new investments which is more akin to what I like.. quicker turn and high IRR...