Streamline your communication process to secure quality tenants.Focus on QualityThe condition of your property matters more now than ever.

You can often get better rates with a national lender, but the customer service is non-existent, communication probably sucks, they may ask for the same documents multiple times, etc.

It took more time and back and forth communication than was needed, and compared poorly with other refinancings we have gone through.

I also diversify into alternative real estate, like self-storage, to stay ahead of emerging trends.I’ve learned valuable lessons over the years, particularly the importance of clear communication and aligning expectations in partnerships.

The R2R team was great with communication, providing guidance and insights, and getting me in touch with the proper resources.

Last time I used them it was quick responses and communication and now I cannot get in touch with them is anyone else having this experience?

We are hoping to streamline tenant communications, maintenance requests, and payment records. 

The managers are non-communicative.

What’s your communication style and preferred level of involvement with this deal?

From there, I would like to consider a 1031 exchange in the future to acquire more units.My current property management company suggested that they could handle a mid sized apartment building but I would absolutely not consider them for it as I believe they have overextended themselves and communication is lacking.