Marc Shin
Provide toothbrushes to guests?
16 December 2024 | 15 replies
If your cleaner forgets to leave one out for the next guest then they could leave a bad review because they were expecting it.
Marc Shin
refrigerator water dispenser is not working
2 January 2025 | 25 replies
Some properties there's just a Brita water pitcher the cleaners fill, others it could be bottled water cold in the fridge, and others would provide nothing because in all reality guests bring the drinks they want.
Annie Anson
How to meet material participation hours for out of state investors
9 January 2025 | 20 replies
You could find handypeople and cleaners and self manage the rest.
Wesley Myers
Offering Netflix (or any others) for free??
21 December 2024 | 12 replies
You don’t want to manage passwords, have guests making purchases against your account, have your account locked out, or explain to your cleaner how to find the % character on a 9 button TV remote do you?
Heather McNicol
BNB Investor Academy - Reviews?
31 December 2024 | 76 replies
Find a cleaner and a few good handy men or tradespeople.
Jonathan Greene
If You Are Asking These Questions About Your STR, You Are Already Failing
4 January 2025 | 26 replies
Get listed on all the OTA’s and a direct booking site, use good management software like HostAway, use dynamic pricing software like pricelabs, use WiFi enabled smart locks like Schlage encode, use an email capture system for guests to login to WiFi like stayfi, use those captured emails to do marketing for your direct booking site, and automate scheduling and payments for cleaners and maintenance.
Max Dauer
How Much Time Do You Spend Managing Your STR
9 December 2024 | 7 replies
That is spent chatting with guests at the house, getting updates from cleaners etc.
John Geldert
Looking to start a Real estate Meetup in the Poconos
10 December 2024 | 53 replies
This will just turn into a ventfest with everyone complaining about how they can’t find good cleaners, Handymen, Plumbers, roofers, lawncare, snow plow, electricians, etc etc etc.And everyone complaining how they had to fire their last cleaners because cleaning crew members got in a huge fight in the front yard and started throwing things at each other…And how they had to fire the cleaners before that because they showed up drunk…And how they had to fire the cleaners before that because they never even showed up…
John Cooper
Difficult Tenant: Escalating Issues & Safety Concerns
25 December 2024 | 10 replies
I acknowledged his concerns but was unable to resolve the issue.Since the tenant moved in, I have experienced escalating issues with his behavior, including:Lease Violations:Moving items without permission (furniture, safe, carpet cleaner, TV from his room to another tenant's room).Accumulating boxes in the garage, potentially exceeding the agreed-upon storage space.Installing a security camera in the common living area, which is a direct violation of the lease agreement.Failure to submit a work order for alleged issues with the smart lock, as required by the lease agreement.Behavioral Issues:Aggressive and confrontational communication.Unfounded accusations and personal attacks.Refusal to communicate through agreed-upon channels.Loud and disruptive late-night behavior (banging on the door, kicking the door) due to alleged difficulties with the smart lock, often accompanied by profanity.Harassment of my son, the designated on-site property manager, by making disparaging remarks about me and refusing to cooperate with him.Potential for Neighborhood Disruption: The tenant's late-night outbursts have the potential to disturb neighbors, although no formal complaints have been received.Unreasonable Demands: The tenant unreasonably demands advance notice of my access to the property for storage purposes, despite the prior agreement and my right to access common areas and my own storage spaces.Safety Concerns:While the tenant has not directly threatened us, his actions, including the harassment of my son, have created a concerning and unsafe environment for my son and me.Goal:My ultimate goal at this point is to evict the tenant due to his ongoing lease violations, concerning behavior, the harassment of my son, and the potential for neighborhood disruption.Questions:1.