I have discontinued working with several companies over the years due to abusive customer policies.

But you get much better tenants, alot less abuse on your units, and get much better rents. 

They function great as long as they are not abused.

I’ve always heard not to have the utilities in your name as the landlord because they will abuse it and then not pay.

I did a quick background and found he's been in jail for assault with a deadly weapon, child abuse with weapon, 2 counts of battery, he's a sexual predator, and violation of probation. 

The property is 5-6 blocks from the train and has a bus stop on the block.

My favorite line:The property has been abused by previous tenants and property has bare minimum of repairs.

My CPA will also let me take him to lunch to ask some questions, as long as I don't abuse it.It also depends on your strategy.

Bamboo is a grass, though it has some properties that make for nice flooring as long as it is not abused.

Join a REI group in your area.Evaluate all your options, evaluate yourself, and develop a business plan that is right for you, not necessarily what others might say.Organize your team.Work the plan.BP is a great place to learn, regardless of the level of your RE understanding, abuse it.Good luck.Ralph