Depending on the number of jobs and number of new development going on in the area it may just be simple supply and demand.

That plus his willingness to communicate with anyone who asks him questions and his team are very  praiseworthy.

Simple touches like fresh paint, landscaping, and clean walkways can make a big difference.Highlight Key Features: During the appraisal, point out any high-quality materials or unique features you've added.

After years and years of being frustrated by how tough it is to find honest, communicative contractors, I decided to start a Handyman/contracting business.This is NOT a solicitation.My question is – What are Property Managers / STR Owners / Investors looking for when they need a handyman and how are they finding them?

This is simple to understand.  

Its very simple to figure out & use and it gives enough metrics to analyze single family properties. 

Assuming you already paid for the first occurrence, if it happens again and the plumber doesn't find anything wrong then, yes, the tenant should be responsible for the invoice.Your PM should be setting those expectations when they communicate with your tenant."

Here is how we usually handle situations like this: if a tenant communicates with us, we usually try to work something out with the tenant. 

@Sonja RevellsThey usually communicate to the seller there are liens and their proceeds would be less because of the payoffs.

Direct communication with the builder has been the most effective method in my experience.