Higher rent, guaranteed rent payment, collections and damage you just call their commanding officer.  

These are the different properties that are included in the 1031 exchange requirement: commercial buildings such as offices, schools and different establishments that are important for the population, as well as single family rentals, multi family rentals, industrial facilities, and even raw lands are included in the like-kind.

GR is small, so most properties are within 10 minutes of my office.

The primary form of diligence we see on the forums is "what do you think of XYZ sponsor and deal" whereas the common form of diligence in the space by institutional investors, large investment groups, family offices, and sophisticated investors involves following the sponsor for years, underwriting the deals, validating rent comps, background checks on the general partners, and a host of other diligence that materially de-risks the investments.  

Next move is New York, New Jersey, or Connecticut 3 flat then an office building.

Have you tried contacting the main office or different individuals in the company? 

Yes. 1,341 lenders. 8,000 plus family office and fund manager contacts plus a download center.  

There you will be asked your criteria and then after answering a few questions you will be matched with 3-5 agents or loan officers in your area.

I'm not sure if that conflicts with the 150 mile rule mentioned above, but it's worth asking your loan officer.

Overall, it sounds like this whole thing stemmed from a communication or integrity issue that occurred at the loan officer level.