I thought he was very responsive and answered all of my questions promptly.

Inspect properties often and deal with tenant concerns promptly.  

They recently received notice of their tenants plans to move out at year end which has prompted them to look at selling as they no longer want to deal with managing it.  

If you want your money faster, then use a different service that specializes in prompt payment.

Braden Smith I was actually reading that article yesterday which prompted this question.

Proper communications by phone and mail should occur without my prompting.  

Thanks for the prompt response Richard.

@Hayes Freeman,first suggestion is print off the landlord tenant laws for your state.2nd is organize the office, starting with leases make sure all are current and make a spreadsheet in excel listing unit number, tenant(s) name, lease start, lease end, rent amount.if you don't have something like this already.It's a matter of organizing and keeping current with tenant accounts first, money is what makes the place stay alive. late rent notices out promptly, follow up with pay / quits if needed and retrain the tenants so they know late rent is not OK.. it's a problem... your the new sheriff in town and your also the banker. 

Hi Kevin,Thank you very much for your prompt response and the website link - helpful. 

When prompted to enter monthly holding costs I have to use a specific loan amount, correct??