STR's don't create real estate value they are a business  I have a dozen and am building 2 more this year so I like the business model and I have over 100 regular rentals.   

For a regular 1031 you will find a range of prices from 900 ish to 1500 ish for a complete exchange. 

@Rafael Valdor some advice when screening PMCs-----------------------------------------------------------------------------------------------------Recommend exploring as many sources as possible to get referrals AND cross-reference them to get as much accurate information as possible.Check out NARPM.com, BP’s Property Manager Finder (BiggerPockets: The Real Estate Investing Social Network), etc.Also, encourage you to learn from the mistakes of others - by reading posts here on BiggerPockets about owners not having their expectations met by their current Property Management Company.

The section references age in many places, consistently mentioning the end of the year.

-----------------------------------------------------------------------------------------------------Recommend exploring as many sources as possible to get referrals AND cross-reference them to get as much accurate information as possible.Check out NARPM.com, BP’s Property Manager Finder (BiggerPockets: The Real Estate Investing Social Network), etc.Also, encourage you to learn from the mistakes of others - by reading posts here on BiggerPockets about owners not having their expectations met by their current Property Management Company.

If there are changes you want to make then send your tenants official notice of those changes via in person delivery or certified and regular mail along with a copy of the new lease.

That's typically where I see people referring to entry fees.

If a repair will take longer than expected, update them regularly.3.Surveys and Feedback: After a maintenance issue is resolved, follow up with tenants to ensure they’re satisfied.

Making this up but you will probably need to own 100 of these to match the stories you’re referring to.  

@Jay Hinrichs has posted on that in the past.Many people like to try and hide their identity because of the spotlight effect which refers to how people often overestimate how much others notice (or care about) them, effectively inflating their own importance in society.