If not I will promptly edit/delete this post. 

Post on their door and serve them accordingly, and do this promptly.

@Brad TarryYou can roll all or part of that old 401(k) to an IRA of your choosing, including a self-directed IRA that provides broader investment choices.IRA plans do not offer a participant loan feature as 401(k) plans do, however.If you are self-employed, you could potentially establish your own Solo 401(k) and then have access to the loan feature.If you will be joining another W-2 employer you could also potentially roll some of your current 401(k) into that plan such that you would have some capital from which to borrow.If you have an outstanding loan on your prior employer 401(k) that may need to be paid off promptly if you have terminated service. 

I was very pleased with the prompt communication and I would definitely consider using them in the future.

Thanks so much for your prompt reply and your encouragement!

If she didn't like the job your maintenance person did, than she needed to notify you promptly and given you a chance to contact him and fix whatever she didn't like, that was part of that agreement.Faucet:  Yes, you are correct. 

Thank you for your prompt and understand(sic) response to this matter. 

@Megan GreathouseThank you for your prompt response. 

I guess I could have been clearer with my expectations, but I don't feel that I should need to say "I expect prompt responses and good photos."

I've also found that some (certainly not all) agents are either overly busy or lazy, and don't provide real time information promptly.