My name is Rebecca and my husband, Nick Knox III and I have run Captain Save a Home LLC, Brew City REI Club, Brew City REI Training Cafe and Wisconsin Contractor and Handyman Club based out of Milwaukee, WI for over a decade.

They may have economy of scale but the consistency of delivered product is not always there. 

2) What percentage is their track record of delivering what they promise to deliver?

The course has broken website links, broken video links, and there was very little to no actual teaching going on between the student and instructor unless you would be willing to pay even more for that 1-on-1 training.

Overall, the City of Montgomery is highly focused on attracting large companies to its' vastly diverse and well trained workforce.

Have they delivered on their promises, or have the results been underwhelming?

Yes, check w attny as per @Ben Trageser.Also, see if you can negotiate with the seller to get the illegal unit delivered vacant on closing. 

@Don Konipol  Don talk about a book on this subject by I think its Jimmy Napier which was written years ago But Don says its the bible I personally have not read it As I got my education working for a HML in Oakland CA and got on the job training as it where .He was a legend and I was very fortunate to find my way to his company and then eventually end up running it.

I went through the training module and didn't see that as a submittable claim, but it's a good question - I'll have to ask my rep about that.  

Also, the new Tulum airport and the Mayan train are scheduled to be delivered the next year 2023, which is pretty optimistic I would say probably 2024 so that will also bring a higher demand to the destination.