Except their customer service is only through email.

I used several lease templates that I found as a starting point, then created custom leases for my properties from those, and had my lawyer review them.

I live in the Rabbu site - I like the customization aspect, with most sites it provides enough information to make accurate assessments, you can also pretty clearly see the difference between a well run STR and a MEH run STR.

I showed them and provided my emails from customer support as proof that posts cannot be deleted, and that I updated a reply to my post, nothing came out of that.

If it is your first, you don't need software just yet-- already there will be such a learning curve from how to manage your place and talking to customers.

When you're responsible for customizing the layout you can get more creative and find extra space a builder missed out on because they wanted to include some type of flex space or amenity room or it just didn't fit their box.

Hostaway's lack of transparency in their pricing makes them pretty hard to recommend to anyone since these types of "custom" pricing schemes are often used as a means of upcharging new customers. 

*Investor-Focused Solutions: Custom loan structures that make it easier to get deals done, from seasoned pros to first-time investors.I’m passionate about helping investors simplify the loan process and make smarter financial moves.

Understanding my customer, I bought similar properties to what they were currently renting.This strategy is similar to how national retail chains operate: identify your target customers and provide what they want.

STR has a lot more risk given the seasonality swings and I cannot understate the time involved in bookings and customer service.Having said that we DO have STRs here in St Augustine, Florida in prime areas in the $400s.