Ask the clerk where the newest files are located, ask to review or 'preview' the actual case files, being courteous to the clerk and considerate of their time.You'll need to collect the following information, at minimum:Case name (estate of Smith)Name of personal representative/admin/executor and their contact infoInfo about estate assets (real property) address and encumbrancesConsider capturing names of heirs and their contact info, too.Be especially alert for problem situations noted in the case files (foreclosure, disputes, etc.).

I have received prompt and courteous service even on short notice items.

It's not your fault the owner is selling, so they should be courteous to you even though this situation may potentially be a hardship for them. 

Imagine the surprise when an actual human contacts you and is courteous, respectful, & is also authorized to cut your monthly payments in half, as long as for the next 12 months you pay on time.

@Jeff Pracht I would definitely advise you to be courteous and have tons of PATIENCE.

Even if you are courteous on the phone, you might run into property owners that don’t want to talk to you, which is fine.

I have been fair, upfront and courteous to you throughout your tenancy.  

John from johns roofing was very courteous and professional and he did have good prices.

If you are looking for honest, respectful, and courteous this isn’t the company sadly.

Just be courteous, ask them if they'd like you to check back in with them in a few months / 6 months, etc. - then get an e-mail.