i would never tell a random person on the internet where they should live. 

This could be a single person who has their brokers license or a larger brokerage like Keller Williams.

Nothing is ever the tenant's fault and the system always blames the owner/PMC.This is why we record EVERY phone call, save every email and will NOT allow our staff to use personal cell phones for texting.

Be that person who set's up some STR's there, runs em there, and really caters it to the US "bucket list" tourist. 

So it's just personal preference and budget for a host.

I have no idea who I should reach out to for help, and I just do not understand how this person no longer responds to emails or returns phone calls.I hope someone can provide some guidance. 

I personally would sell it.Your return from real estate is two items - Cash Flow + Appreciation.What is the annual rate of appreciation you are getting, approximately?

Explore my personal favorites, Set For Life by Scott Trench or The Total Money Makeover by Dave Ramsey, for invaluable financial insights.3.

I'm still in the learning phase and have read about a hundred different books on FI and personal finance.Looking for any resources that might help me on my way.

You are going to send your wife to personally unclog that toilet.