If you get bedbugs, they just get worse exponentially until dealt with.So, really, odds are they're not bedbugs.What you should do, is call a pest control company.  

The tenants ruin the floors because of the pest nails and the floors are so badly scratched you get a bid to redo the floors  (bid is $2000) but upon move out, the tenants says, "yeah sure, my pet did the damage but the pet deposit is only $250 so you can't hold back more of my deposit for the floors".Best to avoid a sticky situation and just tell someone who has a pet the deposit will be increased. 

If so, that's a good deal.6) I'd add in a monthly pest control service contract.  

We have a rental property which is infested with german roaches because the tenants are unclean.

We've never had a tenant go to an attorney to draft a letter to us about quality of life and dissatisfaction about living in one of our properties.The best protection is to make sure you are always in compliance with landlord-tenant law and non-discrimination laws for your jurisdiction, follow the terms of the rental agreement, maintain habitable abodes, and do what you can to make sure there are no unaddressed hazards or safety issues.When unforeseen problems occur, such as the HVAC system breaking down, plumbing problems, pest invasion, etc... the minute you become aware of the problem, then do what you need to do to fix the problem in a timely manner.

They usually won't discuss it with you - they'll just start all of a sudden complain about mold or pests or other issues so they can get out of the lease. 

My tenants are responsible for all utilities including pest control, lawn, and snow removal.

What about CapEx expenses, insurance, taxes, yard/snowplow service, pest control,  and vacancies and repairs.  

Can anyone recommend a good pest control company in the Jacksonville, FL area?

We also hired an exterminator since every room was infested with cockroaches and other bugs.