@Paul Sorgi thanks for the advice, we've been mentally preparing our selves on how to react for those special callers.

The majority of the callers will want to be taken off your list or want to know what their house is worth, etc.

He will ask the caller where they are?

@Bob VollmerI would talk to most callers if they lead off with the following:IntroductionLooks like you have so many units looking at google earth map.  

For personal, most phones have a setting where you can block unknown callers, and there are apps you can download to help filter out spam calls.

I use it and when someone calls the number it rings to my cell phone and on the rare occasion I don't answer the caller gets my voicemail.I have used google voice for a while. 

In my business, I've had some trouble getting the right quality people around me.There has been a phone caller who sells properties that I have and rents them out as well.

If all you can do is wholesale and 1 in 20 callers/webleads is a wholesale opportunity.... that "deal" could cost you $6,000, $8,000, etc. in marketing (cost per deal) in a place like LA where we can sell web leads for $300, $400 each (cost per lead).  

It features his opinions on stocks queried by callers.

Just remember that you are marketing "to" not marketing "with".Beyond your plan above, suggest you consider two things beyond the obvious probate process and documents required to transfer real property:Learn to filter your records and be able to scrub the undesirables both up front and during successive mailings as well as a way to identify the high probability records for possible different treatment.Have a Lead sheet ready for all callers so that you can have a productive conversation.