Christian, Stay patient and pick one and go all in... 

Persist patiently and professionally 

Be patient. 

When the vendor marks the job complete, the tenant is automatically asked if the work was done to their satisfaction and it asks them to review the vendor and my company.The automation works most of the time, but there are some times where additional communication is needed.

Hopefully, good things will come to those who are patient :)

Your satisfaction and success are our top priorities, and I want to ensure that any concerns are addressed promptly and effectively.Learn MoreTo get a better sense of what we offer and see some of the successful deals we've done with our partners, feel free to visit my BiggerPockets profile.Again, I'm sorry for your experience, and I appreciate you bringing this to my attention.

Because of this, we are able to enjoy a very high customer satisfaction rate, seldom encountering complaints such as yours.

The also have a very good tax service as well.They have grown since I've join them so you have to be patient with turn around times. 

I want to avoid as many problems with tenants as possible to increase their satisfaction.

It is a practical way to dip your toes into real estate by using your primary residence to generate rental income.Meanwhile, for the patient investor, the BRRRR strategy (Buy, Rehab, Rent, Refinance, Repeat) is an incredibly effective method over time, allowing you to steadily build wealth through real estate.Both methods have served me well in navigating the Tampa market, and I would be happy to share more insights or connect with you if you're interested.Best regards,Jorge