But since they qualify for the sec 121 exclusion having lived in the property for 2 out of the previous 5 years. 

Never heard of them but trust your gut!

Currently, I live in New York, but I am interested in exploring opportunities in Columbus, Ohio.

I don't understand if I count since I'm living in the property or if it's only the tenants that count towards the limit of individuals that are unrelated living together.

Of course want better close rate but when those numbers I would be ok with 

But it is definitely worth asking.

Can try to reposition to Class B, but neighborhood may impede these efforts.Vacancy Est: Historically 10%, but 15-20% should be used to also cover tenant nonpayment, eviction costs & damages.Tenant Pool: majority will have FICO scores of 560-620 (approaching 22% probability of default), many blemishes, but should have no evictions in last 2 years.

Quote from @Simon Walker: Quote from @Andrew Syrios: Could you "split the difference" so to speak and go back to work for yourself but limit the number of clients you take on so you only need to work 20 or so hours a week?

But presuming you are talking about doing the above, this is a high risk strategy.

Though Buildium has its limitations, its financial tracking is quite robust.