As a hard-core DIYer, I have only a few close agent colleagues and you are definitely one of them.

They expect property condition, amenities, communication, and overall experience levels to be much higher than do the original hardcore “bargain seekers”.  

I had to make several claims in the past due to storm damage in Oklahoma and had a really hardcore on finding someone else.

Some hardcore landlords on this thread, jeez...Yes, I provide a refrigerator in my personal rentals, and I require it of my property management clients. 

Those offering workshops (as opposed to seminars) must not only have the technical expertise, but they must also have the ability to develop the curriculum and to make sure the instructors and materials actually teach what needs to be taught.I have also learned how little most people actually know about whatever specific area they are interested in and the problems of dealing with what they believe they know and have come to understand the importance of workshops as a prelude to hard core consulting.

All but the wealthiest, most hardcore debt-averse, or those at the end of their journeys, who are looking for stability and not growth, will use leverage. 

Hardcore, my friend, hardcore 

For your policies and procedures - redo your Infection control - even if you dont get any remarks from the state about it - Focus and focus hardcore there - I can guarantee state survey staff will be hitting that hard for the next year or so or however long COVID is around - I'm a member of our KS Branch of the American Health Care Association and they've been feeding us lots of information - some facilities have already had state surveys in the midst of COVID and they are beating it to death.   

I don't like vinyl anything personally so on the really hardcore surfaces like kitchen cabinet bottom if I want to waterproof it I would silicon caulk all three sides, then brush a thin layer of epoxy sealer then a layer of liquid epoxy.

He ended up as one of the best sports bettors of all time, his return on each game bet was >10% for a solid few year window.