Core values that have been vital to our company’s success include integrity, ensuring we always deliver on promises and prioritize ethical decision-making, and collaboration, fostering teamwork and open communication at every level.

In my initial communication I make sure that they have read the entire ad including the acceptance criteria.

They need to understand that the W-9 is the way that you can document the communication that confirms their business entitles structure as a corporation.

Just ensure you're transparent with the seller about the process and keep communication open. 

I like to use AI when communicating with sellers/agents to keep an up beat tone to the conversation.

I do not recall any other fees or charges outside of traditional closing costs and they were easy to work with and communicated very well. 

Emergency Maintenance: Regular maintenance is on the owner, emergency repairs might be charged to tenants if they caused the problem.By proactively managing these expenses and clearly communicating responsibilities to tenants, property owners can maintain their properties effectively while minimizing unexpected costs.

Hi @Tanya Maslach,Here’s a visual workflow chart for managing your first MTR:Lead Vetting (Turbotenant): Screen and manage tenant applications.Acceptance & Move-In Prep (Hospitable): Assign cleaning tasks, manage reminders, and handle cleaner payments.Tenant Communication (Hospitable): Automate all tenant communications, such as move-in details and reminders.Rent Payment (Turbotenant): Track and manage rent payments with reminders.Hope this help's from one integrator to another 😀

Great communication always.

To address this, request documentation, update the lease, address rent payment, consult an attorney, and maintain a positive tenant relationship by communicating clearly.