I have also a list of common issue and trouble shooting procedure that I provide to my new tenant such as: garbage disposal, water heater, thermostat, garage door sensor, etc.2. 

It will take you 32 months to recover your costs, assuming there are no maintenance issues, time training the tenants, or time spent answering questions and trouble-shooting them.

.$1750: Troubleshooting the gas leak by MPH, paid by Roofstock.$1450: Replaced all pipes + fixed safety issue, paid by Roofstock.$660: Leaking fixed by the plumber, paid by me.$1450: Fix dry wall + repainting, paid by me.$150: Professional cleaning, paid by me.In early March, the guaranteed rent for Feb was paid by Roofstock as promised.

Having Joe talk to your sellers to answer troubleshooting questions is invaluable and just can't be done with a script.

During my troubleshooting, I realized that monitoring the numbers as spam was important.

I try to troubleshoot tenant repair issues over the phone and I have lots of photos of pretty much every area and every element of the unit to refer back to for an idea of age and general condition.

Other than the troubleshooting recommended here, I'd add that creating a barrier between upstairs and downstairs can make a massive difference.

, but if you look at the grand scheme of things, I would rather troubleshoot my own problems versus a company I am working for, so I just consider it part of doing business.

There are firms that will coach you on the basics of QBO and will help troubleshoot when issues arise.

As a PM, I always try to "troubleshoot" the issue while speaking/emailing with the tenant to see if I can offer a simple solution they can try.