Quote from @Mike Grudzien: Two thoughts:1) stay in your STR for a day or two and you'll discover things it needs or that would be nice to add2) use several touch-points to communicate with Travelers/Guests.

Should i speak with the alleged loud tenant or send communication out to all as a reminder?

Do you want cheap, regardless of speed and communication? 

Communication with the tenants is key.

After years and years of being frustrated by how tough it is to find honest, communicative contractors, I decided to start a Handyman/contracting business.This is NOT a solicitation.My question is – What are Property Managers / STR Owners / Investors looking for when they need a handyman and how are they finding them?

kept using people who don't do real estate to do my taxes, and also they had horrible communication skills, I don't trust people who only see u as money.

AS noted we have two small positions and communication is very good reports are on time K 1s are on time.. of course we will see how it all ends up .. but for day to day operations compared to the horror stories you are hearing about other syndicators they are doing very well.Thanks!

However generally from working with 2-3 other PMs in the west coast, I am 100% fine paying more of a premium each month for a PM that is transparent and is able to give more time to communication.

Here is how we usually handle situations like this: if a tenant communicates with us, we usually try to work something out with the tenant. 

@Sonja RevellsThey usually communicate to the seller there are liens and their proceeds would be less because of the payoffs.