So when we did not receive any response to our emails for several days, this naturally triggers concerns and emotions.

@Wale Lawal thank you so much for your response we will deffently look into those places! 

They are almost never finding you off market properties or have pocket listings you can get first glance at.For me, the only thing I want from an agent is responsiveness.

I have to agree with Corby, "as is" should still allow you to do inspections for informational purposes only.

@Edward Toomey V It's unfortunate you had that experience with a software purposed for landlords; however, I'd hate for you to give up on software designed to work for landlords and ditch to QB.  

Property owners remain responsible for operations and maintenance, only because they retain full ownership.

I read Pamela's response in January 2025!

Additionally house tenants bring more of their own appliance, like refrigerator, washer and dryer; which means tenants are responsible for repair and replacement of their own appliances. 

I am the owner of DealMachine and take personal responsibility for making sure we communicate clearly and have issued a refund to you (the initial charge was April 2023 and it is 2025 now... sorry it took so long to see this).Direct mail is a hard cost, so when you send out direct mail, you get the first 20 free during the free trial. 

I have seen all sides of this equation, self managing my own properties locally, but moved with the Navy 1000 miles away and managed the same rentals from afar, and had friends here in Memphis that had 18 properties and had them all with PMs with varying levels of success, some bad and some great.Self-managing brings about an additional level of responsibility that most of the time is fine, but that is not what you hire a PM for.