Have you tried contacting the main office or different individuals in the company? 

Overall, it sounds like this whole thing stemmed from a communication or integrity issue that occurred at the loan officer level.

These are the different properties that are included in the 1031 exchange requirement: commercial buildings such as offices, schools and different establishments that are important for the population, as well as single family rentals, multi family rentals, industrial facilities, and even raw lands are included in the like-kind.

The primary form of diligence we see on the forums is "what do you think of XYZ sponsor and deal" whereas the common form of diligence in the space by institutional investors, large investment groups, family offices, and sophisticated investors involves following the sponsor for years, underwriting the deals, validating rent comps, background checks on the general partners, and a host of other diligence that materially de-risks the investments.  

.#2 Keep an eye on interest rates based on what the loan officers proposes. 

There you will be asked your criteria and then after answering a few questions you will be matched with 3-5 agents or loan officers in your area.

I'm not sure if that conflicts with the 150 mile rule mentioned above, but it's worth asking your loan officer.

I got permission from the loan officer that issued the mortgage.

I host weekly small group office hours focused on laundromats and other small business acquisitions.

That is very manageable for one PM and an office admin.