If you are taking care of things, any punitive damages would zero or very small.

Not many landlords buy their rentals this way. although with all the guru training many are trying and we will see how it all works out.it takes sales skill to talk people into deeding you their home.. this is a highly charged emotional situation..

The hearing still took 30 minutes and he wanted to really concentrate on the accidental water charge, that we refunded and wanted to go into the math discrepancies, which amounted to about 40 dollars.  

The reality is the opposite - if it's not in writing then the PMC doesn't have to provide the service or can charge extra for it!

They all think they charge too much and don't do enough. 

Can I charge them fees & rent for storage of their crap? 

We have trades we use on jobs and know what they will charge which is often considerably less than what Joe Homeowner would pay for the same job . . . the trades know we will be using them again and again. 

The reality is the opposite - if it's not in writing then the PMC doesn't have to provide the service or can charge extra for it!

However, I definitely recommend pictures any time a guest left damage or extra cleaning that will result in additional charges.

These would be bare rental units where tenant builds to suit or we could with appropriate rent charge.