So I steer clear of them and instruct my team to pass those people along to me to handle.I also have nothing more than my word and all of our 80+ all 5 star reviews. 

I stopped reading after your tenants letting people who are not on the lease live there.

The bottom line is that you'll want to learn from someone for the first handful of deals and progressively take more and more on yourself until you can fly on your own.

Those are all people that work for the company.

Been with a handful of property managers during that time.

If your bottom line is so tight that you are hand-wringing and making forum posts asking about a second colander, the problem lies with you.2.

That's how I started, with a company called Flip More Deals (currently called the Growth Collective) they were very hands on and helped me through the entire process and connected me with a lender and gap funder, very hands on you should check them out.

Plenty of people do have 10-20 unit and work thru it, you just need to think it thru and have a plan if you don't want to do all the work. 

Put your hand in see for yourself....and I've been saying "EasyExcel.

Our virtual meet up is around 30 people.