That was enlightening information as his customer relations department has refused to provide any yardstick or timeline on redemption progress. 

@Paola AstridRecommend exploring as many sources as possible to get referrals AND cross-reference them to get as much accurate information as possible.Check out NARPM.com, BP’s Property Manager Finder (BiggerPockets: The Real Estate Investing Social Network), etc.Also, encourage you to learn from the mistakes of others - by reading posts here on BiggerPockets about owners not having their expectations met by their current Property Management Company.

He claims to be Christian Based, but only rips poor customers like myself.

Thanks for the encouragement and good info haha!

I would encourage you to sit down with a couple of real estate salespersons and choose one based upon experience as well as knowledge of the area. 

I’d suggest starting there, or if you’re comfortable with Excel or Google Sheets, customizing a simple flip analysis template yourself.Final Thought:Since this is your first flip, starting with a modest project can help you learn the ropes without risking too much capital.

There is also the alternative of doing a step up in the rate after 5 years to encourage them to refinance.

I encourage people to be able to research the people’s opinions they’re listening to or reading about because not all opinions are helpful.

Ever have a headache with a boss or tough customer? 

We had a client that bought in Port huron and then ended up selling their property because they went through 3 PMCs and gave up trying to find a great one:(Some copy and paste advice below:--------------------------------------------------------------------------------------------------------Recommend exploring as many sources as possible to get referrals AND cross-reference them to get as much accurate information as possible.Check out NARPM.com, BP’s Property Manager Finder (BiggerPockets: The Real Estate Investing Social Network), etc.Also, encourage you to learn from the mistakes of others - by reading posts here on BiggerPockets about owners not having their expectations met by their current Property Management Company.