Because of their strong brand, they couldn’t just resurface the next day with a new name and new logo and continue on, because people would know and not trust them.  

There are likely at least subtle differences between those proposals.In terms of good and bad experiences, you won't find an insurance company that doesn't produce happy and unhappy customers.  

Customer service is A+.

Not a good way to win over customers.  

These were custom homes & when the subdivision grading was done we did not know the size of the homes nor their driveway locations.

We've been doing our prices manually but have a few properties set up in Pricelabs with some specific custom pricing as an experiment to see if PL works for MTRs.

Word of mouth referrals from past clients play a very critical role in most realtors’s business, and to get that they need happy customers.

We hypothesized that more people booked from a host with a face and name rather than a company logo, which likely helped with revenue too.Well-Timed Refunds: When mistakes inevitably happened, we limited exposure to bad reviews by issuing generous refunds right before guests checked out.

The first has good live customer service you can chat with (Jack), but he can't do a .... thing about anything.

You are now the owner, not the customer.