, or changes in buyer behavior – let me know!

I'm a little late to this thread; however, let me briefly share my point of view which applies to a current matter I'm handling.A year or so ago, I hired a small-time lawyer to assist me with a very specific project: writing a good complaint to HR, regarding harassing behavior from my new boss. 

The buyer behavior described by the OP does not seem surprising at all. 

My degree was in Organizational Behavior and Business Management.

Obviously the company is desperately trying to craft its own narrative while glossing over their egregious and negligent behavior over the past 5-6 years," Safalow said.

You can not do anything to punish this behavior.

I am not qualified in those types of behavioral matters.  

Probably only want those that are a 90% match or better.3) Do a DISC Behavior test and see if your skills are compartible.

Please advice on how i can tackle this shady behavior of the Broker.

The ones who made me unhappy were the ones who never took my concerns seriously (never dealt with disruptive behavior from other tenants, etc.), were slow and grudging to respond to maintenance requests, and one really memorable lady who used me as her personal ATM because she didn't want to get a job of her own.