The economy went through "shock therapy." 

Interesting story:https://www.washingtonpost.com/news/animalia/wp/20...

The owner we know of because they worked with my wife years ago before he opened his own small Physical therapy practice which is still in operation today. reached out to him with a message left at office (general message not the reason) but no call back

There is a difference in a service animal and a "therapy" dog.  

Plus, they wanted a pool (for her physical therapy).  

Think of it as free therapy. 

But, primarily, they're offering therapy for entrepreneurs. 

So maybe my ulterior motive was therapy.  

I read those and decided to pivot to buy and hold instead of flipping, mainly due to me working 70-90 hours per week at my other two jobs (I own my own coaching/therapy business in Lexington, MA called Think-diff Institute and also work full-time at the VA in Boston with homeless Veterans).

It's not just leaky toilets, but stuff like giving relationship therapy to tenants who are boyfriend and girlfriend so that they don't break up, causing one of them to break their lease, etc.