During both work orders, we dispatched a licensed and insured plumber. 

Of course, if the agent has an entire team of people working with him, he might pawn off any contact with a client or potential client to a team member who may or may not be licensed until the buyer gets serious about purchasing. 

If I have a direct booking outside of the cancellation period I and can get the house  rebooked, I will refund the cost of nights rebooked as a courtesy.

If so, what are the licensing requirements? 

And if you’re listing the house online, try platforms like LoopNet or local Facebook groups for real estate or community housing.Just make sure to do your homework and ask for references, check their track record, and make sure they’re following any local zoning or licensing rules.

Plus, I'm going to push either Title Company or attorney to get her SS# and License #. 

Where to find/hire a full time, skilled and licensed handyman4. 

Identify good brokerages and licensed R.E. professionals, and those who you send your marketing to.

How is that done, is it just asking them to send you their drivers license?

The labor forces used are rarely licensed and insured, are the bottom of the bottom and paired with the cheapest materials... a losing combination.