Even the best property management companies (PMC) struggle with:- Finding reliable handyman and contractors (ServiceTechs)- Same with affordable ones- Tracking preventive maintenance- Tracking previous work for potential reoccurrence warranty coverage- Understanding tenant reported problems, so the correct ServiceTech can be dispatched- Determining if tenant is at fault for an issue & should be charged - and will proof stand up in court?

@Rebecca GonaBigger Pockets is a great place to find a tax accountant that specializes in short-term rentals. 

Then I find articles like this. 

@Tom OchiengI would reach out to a real estate attorney for specific advice on this situation since you already have one tenant who is being difficult.On a side note, when I have inherited tenants, I have been most successful when I have provided longer non-renewal notices, like 60-90 days, and offered to assist with moving costs.

Make sure that you can find a sponsor that you trust.

Gas-meter-gas provider.  

It's crucial to have a team that can provide both on and off-market opportunities, as Columbus can get a bit competitive.

Now of course there are still deals to be had out there, I am not saying that, but its a lot harder to find those deals today than five years ago when everything was a deal due to low interest rates.We are always buying but this is my business, so we have a team etc. to manage it.

I find AirBNB from a host stand point much more user friendly & advanced.

We didn't because we needed to provide POS in order to obtain our STR permit being that previous owner had a permit on the property already.