To help deal with that we try to push responsibility for guests' behavior back onto our tenant.

Lane is being accused of bad behavior and of losing investor capital by investors in this thread and others.

I let them know I would expect a refund if a guest complains about dog hair or something else pet related.

We have been DOG friendly since we started.

Took one booking, the tenants broke contract by bringing a pet (dog hair and a bone were left behind), and Landing was not exactly pleasant to deal with in recouping security for extra cleaning and damages (dog used the ceiling fan remote as a chew toy). 

A few thoughts...One I had something similar with a neighbor who had my number and texted me after I moved out of my unit and moved a tenant in to complain about my tenant and his dogs.

For example, dealing with late rent, property damage, or antisocial behavior can take its toll physically, mentally, and emotionally.

They want to look you in the eye and tell you about their kids, dogs and how the weather is.

The illegal process is to show up and chase him off the property, secure it again, and use methods to prevent entry again (dogs, security system, signs, armed person sleeping on the property, etc.).

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