Don't cut your renters any breaks on any items. 

Some people just are NOT cut out to be landlords.

However, HOAs can also be a double edged sword with fees, restrictions on rentals, or even special assessments.For flips, condos might have less upside since you can’t control the overall property value like you can with a single family home.

Personally in this year alone I've helped clients get through divorce, leave their job to care for an elder parent, and leave the country for a mission trip with a cut in pay.

I'm not sure what type of property you have, but I find having long-term tenants cuts down on the amount of repairs and definitely will reduce the number of turnovers needed in a given time period.

Back in the world of 3% rates, you could get a HELOC instead of the primary mortgage and lower your daily balance and cut down the life of the loan significantly.  

I assume cut value by 20%?

Given the details you provided, I personally might not want to settle this in mediation with this tenant however as I'd probably just want a judge to cut through the BS and tell them to pay up and get out at this point.

It tracks rent payments, expense categories, mortgage interest, and more in one place.I’ve found it really cuts down on prep time.

Automated FAQ videos to cut down on repetitive conversations.