I run Blaze Real Estate a property management company in Amarillo.

So I can hire a PM company to just do the tenant placement part? 

I don't care what anyone says you can lose your *** with any asset class if you do not buy right yourself or invest with the proper syndicator who understands this.You have to be careful with multifamily syndicators now showing past performance like the new property will perform as good or better than the last one in record time etc.Some syndicators craft the offerings in a way that mind screws the investors ( talking in generalities only not specific companies) that hypes them up for the buy in.

You can put a mortgage into a "trust: without triggering a due on sale but again contacting your bank/lender is the best route to avoid any issues.Some banks/lenders or servicing companies change guidelines and even a trust may require other paperwork but the attorney usually facilitates that to be safe.  

Even with some people I believe are honest, I simply believe most do not properly analyze and manage risk, as is evident with nearly every syndication doing capital calls right now because they didnt properly plan for rising rates.Dave Van Horn however, along with his company PPR one of the few people I trust in the real estate space.

Call a different number you found online associated with the same company, etc. 

Brett,I have never heard of that company but any reason why your not using an FDIC Bank or well known lender? 

However, that was a fluke.Warranty companies are in the business of making money.

They seem to be a reputable company, but nothing beats personal testimonies!

It might have been bound but many insurance companies have put those new policies on hold if the purchase has not happened due to the disaster and letting the mortgagee(lender) know that the policy is on hold.