But hearing your expertise is super helpful  as it's relevant to us here as we start our investment journey into MTRs.Have you had your place 90% rented most of the year, or have you experienced blips in vacancies?   

I’m very big on having the proper customer support and making sure if I buy something I can contact their support to get more info/refunds etc.

This discrepancy can strain property owners financially.I onboarded a customer and later found out he was way over the set furnishing budget.

You are the customer and if they can’t provide the type of time needed to get you set up then you don’t need that agent.

I get quicker responses, guidance, relationship building, more trust, and overall feel like their quality is a lot better in terms of inventory/customer service.

You can find some decent deals in Lawrence I just helped a customer close on a SFH last week.

But wanted to look at where our customers are at.

It go with this provider until and unless resounding evidence of quality and customer service.

Once the company sends out an email telling their customers that they are their "family" you know everything else after that is going to be a line of b/s and deflection lol.I hope you are well.

So, you have to understand your customer as well as part of learning your market.